Don't just take our word for it!
We value our customers and take every opportunity to embrace your comments. All these reviews below are from Elizabeth Rose genuine customers. If you would like to get in touch with us please use our contact form.
See how our customers rate us:
Excellent service , delighted with my Picadelly skirt.
Excellent prompt service. The website suggested I go down a size in Robell, but sadly the trousers still did not fit so I had to return them. The next size was out of stock. I received a message confirming my return had been received and the refund was processed swiftly.
I would definitely shop with Elizabeth Rose again and recommend.
Delighted with the dress and service.
I was disappointed you never replied to my email. That's why I have only given you 4 stars out of 5.
Excellent service via the internet and fast delivery as always and I just love my new blouse
Just what Mavis wanted. Excellent internet service, delivered very quickly. Even so still prefer to visit the shop.
Really pleased with the service as ever, hope you will keep stocking the Brax trousers and jeans in the 3" extra long length in lots of colours.
First time online but speedy delivery and nicely packaged.
I have been shopping with Elizabeth Rose both in person and via internet for many years and have always received excellent service. My latest order arrived promptly and was beautifully packaged.
Second time I have ordered clothes online from your shop. Both times I was delighted with the items, they arrived promptly and were very well packaged.
Speedy delivery of orders which are nicely packaged. Efficient quick refund of a returned item. A good company and great customer service. Have recommended to friends.
First time I have ordered from this company and my order arrived very quickly and was beautifully packaged. One pair of trousers was the wrong size but this was promptly rectified. I feel that the cost of returning the parcel might have been refunded as the wrong size was sent. However, life is too short to fret over such things and I shall certainly buy again.
I was very please with:
1) The easy way to navigate through the web-site, finding and ordering what I was after.
2) The efficiency of the transaction in terms of the packaging and lead time in posting and getting the clothing to me.
3) The quality of the merchadise.
All round a hassle free transaction from a very satisfied customer. Thank you indeed,
Ordered and paid for a cashmere cardigan in your sale only be told the following daythat it could not be found anywhere. Very upset.
Excellent service arrived quickly
Excellent service thank you,and the top was well-packaged.Can definitely recommend shopping at ER
Very impressed with the efficient service provided. The item came well-packaged and was delivered promptly. Thank you.
Always fast efficient service unfortunately one of the last items was way to big.
Excellent service. So efficient. First time doing online shopping! Delighted with my purchases. Will definitely shop again with ER. Thank you.
very helpful and efficient professional staff
excellent service as usual
a real pleasure to shop there
I have been shopping with Elizabeth Rose for several years, both in person and by post. The items I ordered arrived promptly and beautifully packed. I returned one and was contacted immediately to say that the refund was authorised. The assistants are always welcoming, helpful and honest.
Excellent service, order received beautifully packed in 48 hours from placing the order. Looking forward to shopping with ER again. Thank you.
Excellent on-line shopping experience. Dress was available for collection the next morning.
I have never had better service. My order was received no sooner than I had placed it. I had ordered two sizes because I was not sure. I returned the unwanted one the next day and was immediately informed that the refund had been authorised. You cannot do better than that
Excellent, prompt service as before, parcel perfectly packed, another pair of Michele trousers received.....thank you.
Beautifully wrapped and dispatched. Email to alert about delivery time. Excellent service, will use this webpage/shop again.
Jean is absolutely wonderful. She has been so helpful with all my orders. Thank you so much.
Excellent service as always.
I ordered the short length, but regular was sent. The return item is in the post & short requested.
Very prompt & efficient
Had immediate refund on above top and bigger one arrived promptly. Would highly recommend this business.
Arrived earlier than I expected,packed beautifully,whats not to like!!
Ordered a Brax striped Linen top in blue from the catalogue. Due to a computer glitch or else at E.R. I was presented a striped beige. Instantly the price of the shirt was refunded. Helen then promised to reorderd the shirt. Within a week E.R. would be able to represent the desired shirt. Now two weeks later I still have not been contacted and I am rather disappointed.
On line service was seamless.
Excellent customer service.
Elizabeth Rose were very quick to inform me and refund my payment. They have still not adjusted their website as one week later are still showing the Jeans for sale.
very efficient service. Thank you.
Very quick service
Excellent Service and Fast Delivery.
Good selection of clothes suitable for all ages. Very pleased with ourchases
Excellent service, shall definitely order again.
As always first class - very helpful staff
very good service, I received the blouse in 2 days
Excellent service. Arrived within days.
Service is always excellent. Parcel beautifully packed and delivered very quickly.