"Just thought I would send you a quick email to thank you so much for sending my order so quickly! I have really appreciated your excellent sales service and will I am sure use your online ordering again. Thank you once again for your excellent service and by the way the jeans fit like a glove!"
Best regards
Karen Coster - Jersey Channel Islands, April 2008


I would like to say a massive thank you to Penny. My mother in law FINALLY found an outfit and after three hours deliberating went for the complete outfit at Elizabeth Rose. I was so worried we would never find anything she would like or suit, but thanks to Penny an outfit was found. I really can't thank you enough, it was a lot more stress free than other trips to the shops and Penny was truly wonderful.
Miss O'Hara, Kent February 2008


I have been a customer of Elizabeth Rose for many years and on each of my visits I cannot remember a time when I left without one (or two) or their distinctive carrier bags containing my purchases. This is not difficult to do because their stock, from well known fashion houses, is second to none plus, an additional bonus of shoes, hats and accessories from which to choose. All this under one roof coupled with the help of a member of their very attentive and courteous staff makes shopping for clothes, whether evening, daywear or casual, a very enjoyable experience.

For me, Elizabeth Rose means quality, great choice, and personal service.

Mrs De Jager, Kent


I cannot believe it is almost ten years since I first heard about Elizabeth Rose and took a friend to buy an outfit for her sons wedding. It took her a journey time of one hour to reach my house and a further one and a quarter hours to get to Tenterden. The friendly welcome we received from all the staff, the tray of coffee (or tea) and biscuits beautifully presented, made the perfect start to a blissful shopping experience! We were amazed at the wide selection of clothes and accessories to choose from, and a few happy hours later she had not only found her suit but hat, necklace and earrings, as well as shoes - and I had a two-piece I had fallen in love with! The journey was so worthwhile. This visit set the pattern - in the last decade I have visited Elizabeth Rose two or three times each spring and autumn with different friends to make up a car full - there is seldom a spare seat. We all continue to be amazed at the wide selection of clothes and labels, co-ordinating accessories available, and above all - the very rapid change of stock.

I am so impressed by the super efficient management team who travel to the fashion houses to source the clothes to suit their clientele in a wide range of budgets and sizes. The décor and arrangement of garments displayed on the two floors make it ideal to browse - without the feeling that there are rails of uninteresting clothes to be sorted through! The staff are always so pleased to see us and ensure we are well looked after - nothing is too much trouble and there is no pressure, only helpful advice.

We all believe that in Elizabeth Rose we have the best combination of personnel, the largest range of clothes and sizes, as well as shoes and accessories to select from in the South East of England (and possibly further).

PS I have also found their prices very competitive - other shops in London stores can charge higher prices for the same garments.

Mrs Batterbury, Surrey


For many years I have had the pleasure of shopping at Elizabeth Rose. The moment I enter the shop I receive a warm welcome from all the staff who are friendly and helpful, and I enjoy a few hours browsing amongst beautiful clothes. I always leave a very happy and satisfied customer - so many thanks to all at Tenterden and Tunbridge Wells.
Mrs Creasey, Kent


I am delighted to have the opportunity to say a few words about Elizabeth Rose. I have been shopping at Elizabeth Rose for almost fifteen years. I can say without hesitation that it has been a most happy association.

Shopping is not always a pleasurable experience these days, but I can honestly say that I have been made most welcome at every visit. All the staff are so well trained that they are really knowledgeable, honest and helpful, and you never feel pressured into buying.

The shop itself is always most attractively laid out with a wide range of merchandise displayed in a very stylish way. At all times of the year there is always a marvellous selection of clothes and accessories to try.

I have recommended many of my friends to try Elizabeth Rose - they have never been disappointed!

Mrs Hughes, Kent


What can I say - I am always greeted with a friendly atmosphere and a good welcome. I find the staff polite and helpful (not organising) and the girls take endless trouble to find suitable outfits for me. I seldom shop for clothes anywhere else, so I think that says it all.
Mrs O'Brien, Kent


Anyone who believes that service is dead should visit Elizabeth Rose. It is always enjoyable to replenish ones wardrobe there and receive expert advice on what suits one to boot! A few items (maybe more!) that I wouldn't be without I bought against my better judgement. I admit that maybe Brigitte or Helen were right! My Marc Cain jacket to mention one example of an item I said I'd never wear is very rarely off my back!
Mrs Lambert, Kent


I have been shopping at Elizabeth Rose for the past ten years and have always found their staff to be attentive. They have offered good advice as well as helping find the right outfits for me. Overall an enjoyable shopping experience.
Mrs Mclachlan, Kent


I have been a most satisfied customer of Elizabeth Rose for many years and appreciate the attentive customer care I always receive from everyone involved. Elizabeth Rose staff have always assisted me with extreme courtesy and genuine interest when I have requested the right item for a very special occasion. I wish them well in the launch of their new website and much success for their future business.
Mrs Burt, Sussex


I have shopped at Elizabeth Rose for a number of years and have always been made to feel welcome. The staff are friendly and professional and soon get to know each individual customers likes and dislikes. I particularly value the variety of designers available with a wide range stretching from that "special occasion" to everyday wear with a good selection of Michele jeans and trousers in different fittings. Going in to Elizabeth Rose is an experience in itself. It is a family run business and, as a customer, you definitely feel part of that family.

I certainly never feel the need to go to London as I used to do to buy my clothes - so long may they prosper and thrive!

Mrs Pitt, Kent


Over a number of years I have been a very satisfied customer of Elizabeth Rose. It is always a delightful experience to visit the shop. It has such a pleasing ambience; all the staff are friendly and helpful without being pushy or intrusive.

One of the delights is the way in which the clothes are displayed - always very tempting. I personally do not enjoy shopping for clothes but I always look forward to my visits to Elizabeth Rose who make it a very friendly, pleasant and painless experience.

Mrs Wills, East Sussex


I have enjoyed shopping at Elizabeth Rose for some years now. I love the personal service, the staff couldn't be more helpful, and the owners are charming. I can take my husband with me and know that he will be well looked after with a cup of excellent coffee and the daily newspapers to read, while I have an enjoyable time looking at the fashions on show. I also have great fun shopping with a friend at Elizabeth Rose, and over the years we have bought some very nice clothes. The fashion shows and sales are also very good and fun to go to especially when Michael is handing out the champagne and canapés!
Mrs Scruby, East Sussex


Since finding Elizabeth Rose 10 years ago I have had no problem finding clothes for any occasion. The staff know my needs so well that I only have to phone and they put specific outfits aside for me to try on. I so rarely buy anything from anywhere else and people always ask me where my clothes come from. I can't recommend them highly enough.
Mrs Von Bergen, Surrey